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Thank you for shopping with Desert Pearl.

We process all orders within 1–3 business days after payment confirmation.

Estimated delivery time is 15–30 business days, depending on your location, local customs processing, and shipping carrier conditions.

Please note:

Delivery times are estimates and may vary due to high demand, holidays, or unexpected logistics delays.
We are not responsible for delays caused by customs clearance or local postal services.

Once your order is shipped, you will receive a tracking number via email so you can follow your package journey.

Tracking updates may take 3–7 days to appear after shipment.

Please make sure your shipping address is correct before completing your order.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If your package is marked as delivered but you did not receive it, please contact your local carrier first.

We will do our best to assist you, but we are not responsible for lost or stolen packages after confirmed delivery.

For any shipping questions, contact us at via Instagram at @noora.glow0

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